Privacy Policy
Last updated: January 2025
1. Introduction
Flow Logic LLC ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our GHL-SF Connector service.
2. Information We Collect
We collect the following types of information:
- Account Information: Email address and profile information from your authentication provider (Google)
- OAuth Tokens: Access and refresh tokens for Salesforce and GoHighLevel to enable integrations
- Sync Data: Field mapping configurations and sync logs to provide the service
- Usage Data: Information about how you interact with our Service
3. How We Use Your Information
We use the collected information to:
- Provide, operate, and maintain the Service
- Authenticate your identity and manage your account
- Facilitate data synchronization between Salesforce and GoHighLevel
- Improve and optimize the Service
- Communicate with you about the Service
- Comply with legal obligations
4. Data Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
- Third-Party Platforms: Data is transmitted to Salesforce and GoHighLevel as necessary to provide the sync functionality
- Service Providers: We may share data with trusted third parties who assist in operating our Service (hosting, analytics)
- Legal Requirements: We may disclose information if required by law or legal process
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data, including:
- Encryption of data in transit (TLS/SSL)
- Encryption of sensitive data at rest
- Secure OAuth 2.0 authentication flows
- Regular security assessments
- Access controls and monitoring
6. Data Retention
We retain your data for as long as your account is active or as needed to provide the Service. Sync logs are retained for 90 days. OAuth tokens are retained until you disconnect the integration or delete your account.
7. Your Rights
Depending on your location, you may have the following rights:
- Access your personal data
- Correct inaccurate data
- Delete your data
- Export your data
- Withdraw consent
- Object to processing
To exercise these rights, contact us at support@flowlogicllc.com.
8. Third-Party Services
Our Service integrates with GoHighLevel and Salesforce. Your use of these services is governed by their respective privacy policies. We encourage you to review the privacy policies of these third-party services.
9. Cookies and Tracking
We use essential cookies to maintain your session and authentication state. We do not use third-party tracking cookies or sell data to advertisers.
10. Children's Privacy
Our Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with an updated revision date.
12. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Flow Logic LLC
Email: support@flowlogicllc.com